PPL Electric Utilities - On Track Payment Program

PPL Electric Utilities

General Information
Description of ServiceOn Track offers affordable payments and debt forgiveness for income-qualified customers who cannot pay the full amount of their electric bills.

Reduced monthly payments:

As an OnTrack customer, you will receive a sizeable discount on your ongoing energy usage. Your new bill will be either at a discounted rate or based on a percentage of your income. Since you will not be paying for your actual usage, you should have significant savings on your bill.

Freezing past debt:

If you were not enrolled in the OnTrack program in the past, then when you enroll, your past debt will be frozen for a period of time based on the total amount of your debt.

During this time, as long as you make your OnTrack payments on time and in full, PPL will not make collections on that past due amount and no fees will be applied against the debt.

If you are removed from the OnTrack program for failing to pay your OnTrack bill in full and on time or your time period runs out, then PPL may begin collection on this amount.
Contact Information
Contact's Phone 1-800-342-5775
Physical Site Address 1 827 Hausman Road
Physical Site City, State, Zip Allentown, PA 18104-9392
Main Phone 1-800-342-5775
Fax 1-484-634-3460
Web Address www.pplelectric.com
Affiliated Agency, Programs, and Services
Affiliated Agency: PPL Electric Utilities
Affiliated Program: PPL Electric Utilities
This Service: PPL Electric Utilities - On Track Payment Program
Taxonomy Postings
Posted to Categories: Utility Budget Billing (BV-8900.9125-920)