Monroe County Transit Authority (MCTA) - Medical Assistance Transportation Program (MATP)

Monroe County Transit Authority (MCTA) - Medical Assistance Transportation Program (MATP)

 
General Information
Description of ServiceMedical Assistance Transportation Program is a transportation service funded by Monroe County Public Assistance.

Consumers that are a part of the ACCESS Program (and have a valid ACCESS Card) are eligible to receive transportation to medical appointments and services covered by Medical Assistance.

MCTA provides transportation vouchers or mileage reimbursement for individuals that need transportation to Doctor's appointments & Pharmacy visits. The medical assistance bus services extends North to the Wyoming Valley and South to the Lehigh Valley area.

- Participants that live along a fixed bus route receive bus tickets to use for medical trips.
- Those who own their own car, or have access to someone who can drive them to appointments, will receive mileage reimbursement.
- When either the fixed route bus or mileage reimbursement option are not possible, Shared Ride will be provided. Those using Shared Ride will need to schedule pick-ups during specific times. Shared Ride is only available during specific times, so it may be necessary to rearrange doctor's visits to fit in to bus schedules.

The Medical Assistance Transportation program can only be used for Doctor's appointments & Pharmacy visits.
TerritoryMonroe County - The medical assistance bus service extends North to the Wyoming Valley and South to the Lehigh Valley area.
Intake ProcedureMust register for this program. Fill out application and provide a copy of ACCESS Card. Claim takes 72 hours to process.
Intake RequirementsOnce enrolled, you may phone our dispatch office (570-839-8210 option 1) to schedule your ride. Reservations are taken no less than 2 business days before service date needed but can be made up to two weeks in advance.
 
Client Information
Intended ParticipantsIndividuals that need transportation to Doctor's appointments and Pharmacy visits. Must have an ACCESS card.
EligibilityAll programs are offered to the general public that are affiliated with the ACCESS Program - Any Shared Ride or Voucher Program requires pre-enrollment (restrictions may apply).
 
Contact Information
 
Contact's Name Sharon Onuskonych
Contact's Phone 570-839-6282 ext. 434
Physical Site Address 1 134 MCTA Drive
Physical Site City, State, Zip Swiftwater, Pennsylvania 18370
Mailing Address 1 P.O. Box 339
Mailing City, State, Zip Scotrun, Pennsylvania 18355
Main Phone 570-839-6282
Hotline Phone 1-888-955-MCTA (6282)
Fax 570-839-8205
Web Address www.goMCTA.com
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: Monroe County Transit Authority (MCTA)
Affiliated Program: Monroe County Transit Authority (MCTA) - Medical Assistance Transportation Program (MATP)
This Service: Monroe County Transit Authority (MCTA) - Medical Assistance Transportation Program (MATP)
 
Taxonomy Postings
Posted to Categories: Medical Appointments Transportation (BT-4500.6500-500)
Paratransit Programs (BT-4500.6500)