MetEd - First Energy Critical Customer Care Program

FirstEnergy Human Services

General Information
Description of ServiceThe Critical Customer Care Program helps Met-Ed customers --for whom an electrical service interruption could be immediately life threatening, or would make operation of necessary medical or life supporting equipment impossible or impractical -- prepare for planned and unplanned power outages.
TerritoryMonroe, Bucks, Northampton, & Pike Counties
Hours of Operation Monday - Friday 8:00 am - 6:00 pm, 800 numbers operate 24 hrs/7 days a week, and voicemessaging.
Contact Information
Unable to plot address.
Contact's Phone 800-545-7741 (Met-Ed)
Physical Site Address 1 FirstEnergy Corp.
Physical Site Address 2 76 South Main Street
Main Phone 800-646-0400
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: FirstEnergy Corporation
Affiliated Program: FirstEnergy Human Services
This Service: MetEd - First Energy Critical Customer Care Program
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)